Home and Community Care Services Response to COVID-19

McLean Care has no confirmed cases of the COVID-19 virus.

The health and wellbeing of our staff and clients is our top priority and McLean Care is moving quickly to respond to the spread of COVID-19 (Novel Coronavirus) in our community and in particular for our Home and Community Care clients.. We have had to alter the way we deliver some of our services in line with government advice and restrictions – for example – we are not able to undertake group activities and some other services (such as outings into the community) are being considered on a case by case basis. We will be in frequent communication with all of our Home & Community Care clients to keep them informed of any changes and also to check on their welfare.

We will continue to work closely with our valued clients to maintain the services required. We have a range of flexible options and will adapt services if and when needs change so services can change with the client’s wishes. For example, we can arrange a shopping service which can pick up much-needed items or scripts from the pharmacy. These can continue if people are required to self-isolate or prefer to stay at home. Clients can contact their coordinator to discuss.

Our home care clients or their families can help us by letting us know if they have recently been unwell, been in contact with someone who is unwell, have symptoms of respiratory illness (e.g. fever, cough, shortness of breath, sore throat, muscle and joint pain, or tiredness/exhaustion, or have been in contact with a confirmed case of COVID-19). Please contact your coordinator.

We understand that our clients and their families will have concerns at this time, and we want to assure you that we are continuing to provide the best care and services to your loved ones.

Any person who fits the following criteria should not visit a client at home.

Coronavirus Health Information Line
Call this line if you are seeking information on coronavirus (COVID-19). The line operates 24 hours a day, seven days a week.
1800 020 080