About us

Sue Thomson has over 20 years of experience in the health and aged care sectors, driven by her passion for addressing the challenges faced by people living in regional, rural, and remote Australia. As the CEO of McLean Care, Sue has played a pivotal role in delivering high-quality aged care to over 2,500 older Australians across a vast footprint. She is committed to improving the health outcomes and quality of life for residents by supporting them to age with dignity and choice, in their own homes and communities.

Sue is a well-respected advocate for the needs of older people in regional and rural Australia. She contributes her voice to aged care bodies, local chambers of commerce, and business groups, while also engaging in national and global collaborative research to raise awareness and understanding of the ageing process. Sue's leadership in driving McLean Care's social impact is complemented by her focus on innovation, strategic partnerships and ensuring equitable access to care.

Sarah van Dam is a dedicated aged care professional with a passion for enhancing the lives of older Australians through leadership, innovation, and compassionate care. With extensive experience in nursing and operational management, Sarah now leads McLean Care’s Home and Community Services, focusing on expanding services and implementing the new Federal Government’s Support at Home program.

Qualifications and expertise

• Bachelor of Nursing, University of New England
• Director of Residential Care Services, McLean Care
• Director of Home and Community Services, McLean Care

Professional organisations

• Chair of the Inverell Hospital and McLean Care Consultative Committee

Organisations Sarah supports

• Cancer Council
• Jane McGrath Foundation
• Royal Australian Flying Doctors Service

Ella Turner is a highly motivated and energetic Registered Nurse with over 10 years of professional experience in Aged Care Clinical Management, Quality, Compliance advisory, and Operational Management. With a deep commitment to ensuring older people receive safe, high-quality care, Ella has become a widely respected leader within McLean Care, particularly for her expertise in clinical governance, quality, and risk management. Her leadership has been instrumental in maintaining the organisation’s high standards of care and driving continuous improvement across the organisation.

Ella brings a unique blend of clinical expertise and exceptional leadership skills, combined with effective communication abilities that allow her to build strong relationships among staff, management, and residents. Her critical thinking skills enable her to navigate complex situations with confidence and poise. Ella is passionate about fostering a culture of continuous learning and professional development, mentoring colleagues, and empowering her team to reach their full potential.

Qualifications

Bachelor of Nursing - Deakin University

Post Graduate Diploma in Palliative Care - Flinders University

Leadership Development - Australian College of Nursing

Foundations of Infection Prevention and Control - Australasian College for Infection Prevention and Control 

LASA Leadership Program - Leading Aged Services Australia

COVID-19 Vaccination Training Program - Australian Government – Department of Health

Natasha is a seasoned HR leader with over 20 years of experience working across diverse industries including defence, resources, not-for-profit and HR professional services. With a Masters in International Business, Natasha has held leadership roles in the UK, India, and Australia, leading strategic HR initiatives and contributing to organisational growth.

Natasha’s background spans all facets of the people and culture function including talent acquisition, talent management, strategic HR business partnering, employee relations and organisation design and development.

She has a passion for supporting for-purpose organisations in driving change and transformation, and uplifting people capability to allow people and teams to thrive.  Her goal is to create the environment and conditions for an exceptional employee experience, which in turn gives way to an exceptional person-centred service delivery. 

Natasha’s strategic mindset, combined with her practical operational expertise, supports McLean Care’s growth and cultural transformation.

Qualifications

Masters in International Business - (Royal Melbourne Institute of Technology)

Graduate Diploma in Human Resource Management - (University of Central Lancashire, UK)

Affiliations

Certified Professional Human Resources & NSW State Councillor - Australian Human Resources Institute

Certified Practitioner Hermann Brain Dominance Instrument (HBDI) - Hermann International

Accredited Change Manager - PROSCI

Accredited Level Two Leadership Coach - Institute of Executive Coaching & Leadership

Lynda Nguyen is a seasoned senior-level business leader, organisational psychologist and researcher with 15 years of experience delivering successful program, project, and enterprise change management. Specialising in redesigning service models, Lynda focuses on improving both the customer and employee experience to drive impactful results across a range of not-for-profits in community, aged care, disability and health sectors.

Qualifications and expertise

• PhD in Business Management
• Organisational Psychologist
• Extensive experience in management consulting with global (Big-4), medium, and boutique firms
• Expertise in service model redesign, project implementation, and change management

Professional organisations

• Senior Leader in various NFP organisations, including community, aged care, disability, and health sectors

With over 10 years of experience in the aged care sector, Vanessa Jones is a highly skilled leader with a proven track record in building high-performance teams and driving business growth. Her expertise spans both public and private sectors, including franchise and not-for-profit organisations, where she has successfully led teams through transitions and innovations. Vanessa’s extensive background includes strategic marketing and brand development for both internal and external audiences, ensuring businesses stay aligned with their values while expanding into new markets.

Vanessa is passionate about leadership and growth, and has spent more than a decade working in the aged care industry, driving excellence amidst an ever-changing market landscape. She holds qualifications in business, customer experience, management, and training. Vanessa’s commitment to personal development is matched by her dedication to her community, where she volunteers her time in Speedway Motorbike racing.

Qualifications
• Business Management Qualifications
• Customer Experience Certifications
• Cert IV in Training and Assessment

Affiliations
• Speedway Motorbike Racing Volunteer – Regional Australia

Manuel Meszaros has been a valued member of the McLean Care Board since 2015 and was appointed Chairperson in 2016. With over 20 years of experience in accounting and finance, Manuel brings expertise in governance, risk management, and strategic leadership. His ability to lead and manage teams, coupled with his deep understanding of financial planning and business advisory, has been instrumental in McLean Care’s continued growth and success.

As Chairperson, Manuel sees his role as a facilitator, ensuring the Board operates effectively and collaboratively. He is known for his strong listening skills and ability to take counsel from those around him, fostering an environment of open discussion and fresh ideas. His leadership has helped McLean Care adapt, evolve, and strengthen its services to support communities in need.

Qualifications

• Post Graduate Degree
• Diploma of Financial Services (Financial Planning) – Financial Services Institute of Australia
• Bachelor of Business (Accounting) – Charles Sturt University

Affiliations

• Institute of Chartered Accountants
• Fellow Member, Governance Institute of Australia (FGIA)

Professional experience

• Skybridge Financial (1996 – Present, Principal since 2008) – Chartered Accountant specializing in taxation, business advisory, and superannuation for small to medium enterprises

Community involvement

• Former Treasurer, Inverell Rugby Club (2012 – 2015)
• Former Coordinator, Northern Inland 4×4 Fishing, Camping, and Caravan Expo (2013 – 2015)

Lia Mahony joined the McLean Care Board in 2022 and was appointed Vice Chair in 2024. With over 20 years of experience as an Accredited Clinical Pharmacist, Lia brings deep expertise in aged care, clinical education, and governance. She has a strong focus on improving healthcare services in regional and rural communities, ensuring quality care reaches those who need it most.

Lia has served on multiple boards across the public, private, and not-for-profit sectors, offering strategic leadership in clinical governance, business management, and community engagement. Her commitment to education and healthcare innovation continues to drive positive change within the aged care sector.

Qualifications

• Certificate IV in Training and Assessment – University of New England
• Business Management Certificate – Australian Institute of Management
• Bachelor of Pharmacy – University of Sydney
• Clinical Governance Leadership

Affiliations

• Member, Australian Association of Clinical Pharmacists
• Member, Pharmaceutical Society of Australia
• Justice of the Peace (NSW)

Key skills and expertise

• Clinical governance leadership
• Community engagement
• Organisational change delivery

Awards and achievements

• 2019 NENW Zonta Business Woman of the Year
• 2024 Noel Park Award – Tamworth Business Chamber

Rev. Jean Bell has been a McLean Care Board Director since 2007, bringing over 30 years of experience in teaching and chaplaincy. Her deep understanding of spiritual care plays a vital role in complementing McLean Care’s clinical services, ensuring residents receive emotional and spiritual support tailored to their individual needs.

With a strong background in pastoral care and aged care chaplaincy, Jean provides guidance on fostering a holistic approach to resident wellbeing. She is dedicated to enhancing the quality of life for older Australians by helping McLean Care integrate compassionate, non-denominational support into its services.

Qualifications

• Diploma of Teaching – Australian College of Advanced Education (ACAE)
• Diploma of Theology – United Theological College (UTC), Sydney
• Ordained Minister of the Word and Sacrament – Uniting Church of Australia (1988)

Affiliations and Professional Experience

• Minister in various Uniting Church congregations since 1988, including:
  • Bingara (1988–1991)
  • Parkes (1991–2000)
  • Inverell-Bingara (2006–Present)
• Aged Care Chaplain – Georges River Presbytery, Uniting Aged Care (2000–2006)
• Chairperson, NENW Presbytery Pastoral Relations Committee (2009–Present)

Appointed to the McLean Care Board in 2020, Mark Fenton is a seasoned finance executive with over 25 years of leadership experience across the disability, aged care, retail, manufacturing, and professional services sectors. With a strong background in financial management, governance, and strategic planning, Mark brings valuable insights to McLean Care, ensuring sustainable growth and operational excellence.

Mark has extensive board experience in the arts, education, supportive housing, and member services sectors. Passionate about effective leadership during times of change, he is committed to strengthening governance frameworks and driving innovation in the not-for-profit and for-profit sectors.

Qualifications

• Master of Business Administration – Griffith University
• Bachelor of Business – Southern Cross University
• CPA Program Graduate – CPA Australia
• Company Directors Course Diploma – Australian Institute of Company Directors
• Leadership Development Program – University of Melbourne, Melbourne Business School

Affiliations

• Fellow, CPA Australia
• Fellow, Australian Institute of Company Directors

Board Experience

• Director, McLean Care Ltd (2020 – Present)
• Director, Opera Queensland Ltd (2024 – Present)
• Director, Spinal Life Australia Ltd (2024 – Present)
• Director, Anglicare North Coast (2023 – Present)
• Director, Common Ground Queensland Ltd (2015 – 2021)
• Chairman, Queensland Arts Investment Advisory Board (2013 – 2015)
• Director & Chairman, John Paul College Ltd (2004 – 2013)

Key skills and expertise

• Strategic financial leadership
• Governance & risk management
• Organisational change & transformation
• Stakeholder engagement

Appointed in November 2020, Dr Sue Craig is a purpose-driven non-executive director with over 20 years of expertise in healthcare and home care services. She has a deep commitment to improving customer experiences and driving positive societal impact through strategic initiatives. Sue is experienced in delivering business performance optimizations across state and federal government sectors as well as commercial environments. She is skilled in designing future-focused strategies to improve service delivery efficiency, effectiveness, and productivity.

Currently, Sue serves as a Statutory Officer and Member of the NSW Independent Liquor & Gaming Authority. She has also held senior executive roles within the NSW Government, where she was responsible for executing commercial reforms to enhance governance and accountability, particularly in deploying clinical applications and IT infrastructure for the NSW Health system. With a rich background in healthcare, governance, and strategic planning, Sue brings valuable expertise to her role as a director.

Sue is a Fellow and Faculty member of the Australian Institute of Company Directors and a Faculty member at the University of Technology Sydney International School of Business.

Qualifications and expertise

• Diploma of Law – Law Profession Admissions Board via The University of Sydney (in progress)
• AHPRA – Registered Nurse Grade 1 – Registration Number NMW0001166616
• AICD - Fellow, Company Directors – Registration Number 2326312
• AICD - Boardroom Mastery – 2020
• PhD, Business and Health Informatics – Central Queensland University, Australia (2009)
• Lean Six Sigma Black Belt (DMAIC & DFSS) – GE Healthcare, USA (2005)
• PMBOK Project Management Qualification – University of York, Toronto, Canada (2003)
• Bachelor of Social Science (Nursing) – University of Victoria, Victoria, Canada (1997)

Professional experience

• Managing Director – Transformance Group, Sydney, Australia (Sep 2023 – present)
• Member – NSW Independent Liquor & Gaming Authority (2022 – present)
  • Chair, Research & Evaluation Committee
  • Member, Governance, Risk & Audit Committee
• Executive Director, Program Delivery – eHealth NSW, Sydney, Australia (2018 – 2020)
• Non-Executive Director – CCNB, Sydney, Australia (2015 – 2022)
• Divisional Councilor – Australian Institute of Company Directors, Sydney, Australia (2014 – 2023)
• Director, Sector Governance – NSW Dept Premier & Cabinet, Sydney, Australia (2013 – 2015)
• Director / National Lead, Clinical Applications, Advisory – PwC, Sydney, Australia (2010 – 2012)
• Agency Director, Quality, Safety and Risk Management – BC Children’s Hospital, Canada (2007 – 2008)
• Adjunct Professor, Nursing – University of British Columbia, Vancouver, Canada (2006 – 2010)
• Health Systems Planning Advisor – Vancouver Coastal Health, Vancouver, Canada (2005 – 2006)
• Performance Solutions Consultant – GE Healthcare, Toronto, Canada (2003 – 2005)
• Senior Business Analyst – University Health Network, Toronto, Canada (2002 – 2004)
• Registered Nurse – Australia, Canada, and UK (1989 – 2002)

Skills and abilities

• Extensive experience in the health sector across Australia, Canada, and the UK
• Strategy and Business Case Development
• Program and Portfolio Management
• Benefits and Program Evaluation
• Sourcing and Contract Management
• Change Management

Awards and achievements

• Winner of the 2019 NSW Premier’s Award for Customer Experience – ED Patient Experience Pilot
• Winner of the 2015 Australasian Evaluation Society’s Award for Excellence in Evaluation

Sean was appointed to the McLean Care Board in April 2023. Sean is an experienced senior executive having held leadership roles in public, private and not-for-profit sector organisations. 

As the former CEO of Leading Age Services Australia (LASA) Sean played a leadership role in aged care system reform, influencing policy, programs and practice.  Sean is a recognised leader in the aged care sector who speaks with credibility and authority on issues of importance to older Australians and to providers of aged care services. Sean also has over ten years’ experience as a company director in a number of not-for-profit organisations.

Qualifications

• Bachelor of Commerce – Australian National University
• Masters of Business Administration – Melbourne Business School, Melbourne University
• Post Graduate qualifications in Cross Sector Collaboration – Cambridge University

Affiliations

• Adjunct Associate Professor – Health Services Management, School of Medicine & Dentistry, Griffith University
• Director – Australian Aged Care Collaboration (2020 – 2022)
• Member – Ministerial Aged Care Sector Committee (2016 – 2022)
• Member – National Aged Care Alliance (2016 – 2022)

Donna Bonney was appointed to the McLean Care Board in February 2025. She brings extensive experience as a Board Chair, Deputy Chair, and Non-Executive Director across health, community and social services, education, employment, and research sectors. With over 12 years in C-suite executive roles, Donna has led strategic and operational service planning, financial and clinical risk management, business growth, workforce development, and leadership programs. She also has significant experience in government relations, advocacy, and delivering services in regional and remote communities.

Length of Time as a McLean Care Director:
Since February 2025

Qualifications

• Master of Business Administration (Digital) – Monash University (currently completing)
• Master of Nursing (Advanced Clinical Education) – University of New England
• Graduate Certificate in Education (Leadership & Management) – Queensland University of Technology (QUT)
• Bachelor of Nursing (Distinction) – QUT
• Company Directors Course – Australian Institute of Company Directors
• Graduate Certificate in Emergency Nursing – Griffith University
• Advanced Debriefing (Cert) – Institute for Medical Simulation, Boston
• Certificate IV in Training and Assessment – Mater Education
• Certificate IV in Project Management – Mater Education

Affiliations

• Fellow Member, Governance Institute of Australia (FGIA)
• Board Director, Australasian College of Pharmacy (2024 – current)
• Former Board Chair, Jobs Queensland (2018 – 2023)
• Former Deputy Chair, True Relationships and Reproductive Health (2015 – 2022)

Sue Thomson has over 20 years of experience in the health and aged care sectors, driven by her passion for addressing the challenges faced by people living in regional, rural, and remote Australia. As the CEO of McLean Care, Sue has played a pivotal role in delivering high-quality aged care to over 2,500 older Australians across a vast footprint. She is committed to improving the health outcomes and quality of life for residents by supporting them to age with dignity and choice, in their own homes and communities.

Sue is a well-respected advocate for the needs of older people in regional and rural Australia. She contributes her voice to aged care bodies, local chambers of commerce, and business groups, while also engaging in national and global collaborative research to raise awareness and understanding of the ageing process. Sue's leadership in driving McLean Care's social impact is complemented by her focus on innovation, strategic partnerships and ensuring equitable access to care.

Sarah van Dam is a dedicated aged care professional with a passion for enhancing the lives of older Australians through leadership, innovation, and compassionate care. With extensive experience in nursing and operational management, Sarah now leads McLean Care’s Home and Community Services, focusing on expanding services and implementing the new Federal Government’s Support at Home program.

Qualifications and expertise

• Bachelor of Nursing, University of New England
• Director of Residential Care Services, McLean Care
• Director of Home and Community Services, McLean Care

Professional organisations

• Chair of the Inverell Hospital and McLean Care Consultative Committee

Organisations Sarah supports

• Cancer Council
• Jane McGrath Foundation
• Royal Australian Flying Doctors Service

Ella Turner is a highly motivated and energetic Registered Nurse with over 10 years of professional experience in Aged Care Clinical Management, Quality, Compliance advisory, and Operational Management. With a deep commitment to ensuring older people receive safe, high-quality care, Ella has become a widely respected leader within McLean Care, particularly for her expertise in clinical governance, quality, and risk management. Her leadership has been instrumental in maintaining the organisation’s high standards of care and driving continuous improvement across the organisation.

Ella brings a unique blend of clinical expertise and exceptional leadership skills, combined with effective communication abilities that allow her to build strong relationships among staff, management, and residents. Her critical thinking skills enable her to navigate complex situations with confidence and poise. Ella is passionate about fostering a culture of continuous learning and professional development, mentoring colleagues, and empowering her team to reach their full potential.

Qualifications

Bachelor of Nursing - Deakin University

Post Graduate Diploma in Palliative Care - Flinders University

Leadership Development - Australian College of Nursing

Foundations of Infection Prevention and Control - Australasian College for Infection Prevention and Control 

LASA Leadership Program - Leading Aged Services Australia

COVID-19 Vaccination Training Program - Australian Government – Department of Health

Natasha is a seasoned HR leader with over 20 years of experience working across diverse industries including defence, resources, not-for-profit and HR professional services. With a Masters in International Business, Natasha has held leadership roles in the UK, India, and Australia, leading strategic HR initiatives and contributing to organisational growth.

Natasha’s background spans all facets of the people and culture function including talent acquisition, talent management, strategic HR business partnering, employee relations and organisation design and development.

She has a passion for supporting for-purpose organisations in driving change and transformation, and uplifting people capability to allow people and teams to thrive.  Her goal is to create the environment and conditions for an exceptional employee experience, which in turn gives way to an exceptional person-centred service delivery. 

Natasha’s strategic mindset, combined with her practical operational expertise, supports McLean Care’s growth and cultural transformation.

Qualifications

Masters in International Business - (Royal Melbourne Institute of Technology)

Graduate Diploma in Human Resource Management - (University of Central Lancashire, UK)

Affiliations

Certified Professional Human Resources & NSW State Councillor - Australian Human Resources Institute

Certified Practitioner Hermann Brain Dominance Instrument (HBDI) - Hermann International

Accredited Change Manager - PROSCI

Accredited Level Two Leadership Coach - Institute of Executive Coaching & Leadership

Lynda Nguyen is a seasoned senior-level business leader, organisational psychologist and researcher with 15 years of experience delivering successful program, project, and enterprise change management. Specialising in redesigning service models, Lynda focuses on improving both the customer and employee experience to drive impactful results across a range of not-for-profits in community, aged care, disability and health sectors.

Qualifications and expertise

• PhD in Business Management
• Organisational Psychologist
• Extensive experience in management consulting with global (Big-4), medium, and boutique firms
• Expertise in service model redesign, project implementation, and change management

Professional organisations

• Senior Leader in various NFP organisations, including community, aged care, disability, and health sectors

With over 10 years of experience in the aged care sector, Vanessa Jones is a highly skilled leader with a proven track record in building high-performance teams and driving business growth. Her expertise spans both public and private sectors, including franchise and not-for-profit organisations, where she has successfully led teams through transitions and innovations. Vanessa’s extensive background includes strategic marketing and brand development for both internal and external audiences, ensuring businesses stay aligned with their values while expanding into new markets.

Vanessa is passionate about leadership and growth, and has spent more than a decade working in the aged care industry, driving excellence amidst an ever-changing market landscape. She holds qualifications in business, customer experience, management, and training. Vanessa’s commitment to personal development is matched by her dedication to her community, where she volunteers her time in Speedway Motorbike racing.

Qualifications
• Business Management Qualifications
• Customer Experience Certifications
• Cert IV in Training and Assessment

Affiliations
• Speedway Motorbike Racing Volunteer – Regional Australia

Manuel Meszaros has been a valued member of the McLean Care Board since 2015 and was appointed Chairperson in 2016. With over 20 years of experience in accounting and finance, Manuel brings expertise in governance, risk management, and strategic leadership. His ability to lead and manage teams, coupled with his deep understanding of financial planning and business advisory, has been instrumental in McLean Care’s continued growth and success.

As Chairperson, Manuel sees his role as a facilitator, ensuring the Board operates effectively and collaboratively. He is known for his strong listening skills and ability to take counsel from those around him, fostering an environment of open discussion and fresh ideas. His leadership has helped McLean Care adapt, evolve, and strengthen its services to support communities in need.

Qualifications

• Post Graduate Degree
• Diploma of Financial Services (Financial Planning) – Financial Services Institute of Australia
• Bachelor of Business (Accounting) – Charles Sturt University

Affiliations

• Institute of Chartered Accountants
• Fellow Member, Governance Institute of Australia (FGIA)

Professional experience

• Skybridge Financial (1996 – Present, Principal since 2008) – Chartered Accountant specializing in taxation, business advisory, and superannuation for small to medium enterprises

Community involvement

• Former Treasurer, Inverell Rugby Club (2012 – 2015)
• Former Coordinator, Northern Inland 4×4 Fishing, Camping, and Caravan Expo (2013 – 2015)

Lia Mahony joined the McLean Care Board in 2022 and was appointed Vice Chair in 2024. With over 20 years of experience as an Accredited Clinical Pharmacist, Lia brings deep expertise in aged care, clinical education, and governance. She has a strong focus on improving healthcare services in regional and rural communities, ensuring quality care reaches those who need it most.

Lia has served on multiple boards across the public, private, and not-for-profit sectors, offering strategic leadership in clinical governance, business management, and community engagement. Her commitment to education and healthcare innovation continues to drive positive change within the aged care sector.

Qualifications

• Certificate IV in Training and Assessment – University of New England
• Business Management Certificate – Australian Institute of Management
• Bachelor of Pharmacy – University of Sydney
• Clinical Governance Leadership

Affiliations

• Member, Australian Association of Clinical Pharmacists
• Member, Pharmaceutical Society of Australia
• Justice of the Peace (NSW)

Key skills and expertise

• Clinical governance leadership
• Community engagement
• Organisational change delivery

Awards and achievements

• 2019 NENW Zonta Business Woman of the Year
• 2024 Noel Park Award – Tamworth Business Chamber

Rev. Jean Bell has been a McLean Care Board Director since 2007, bringing over 30 years of experience in teaching and chaplaincy. Her deep understanding of spiritual care plays a vital role in complementing McLean Care’s clinical services, ensuring residents receive emotional and spiritual support tailored to their individual needs.

With a strong background in pastoral care and aged care chaplaincy, Jean provides guidance on fostering a holistic approach to resident wellbeing. She is dedicated to enhancing the quality of life for older Australians by helping McLean Care integrate compassionate, non-denominational support into its services.

Qualifications

• Diploma of Teaching – Australian College of Advanced Education (ACAE)
• Diploma of Theology – United Theological College (UTC), Sydney
• Ordained Minister of the Word and Sacrament – Uniting Church of Australia (1988)

Affiliations and Professional Experience

• Minister in various Uniting Church congregations since 1988, including:
  • Bingara (1988–1991)
  • Parkes (1991–2000)
  • Inverell-Bingara (2006–Present)
• Aged Care Chaplain – Georges River Presbytery, Uniting Aged Care (2000–2006)
• Chairperson, NENW Presbytery Pastoral Relations Committee (2009–Present)

Appointed to the McLean Care Board in 2020, Mark Fenton is a seasoned finance executive with over 25 years of leadership experience across the disability, aged care, retail, manufacturing, and professional services sectors. With a strong background in financial management, governance, and strategic planning, Mark brings valuable insights to McLean Care, ensuring sustainable growth and operational excellence.

Mark has extensive board experience in the arts, education, supportive housing, and member services sectors. Passionate about effective leadership during times of change, he is committed to strengthening governance frameworks and driving innovation in the not-for-profit and for-profit sectors.

Qualifications

• Master of Business Administration – Griffith University
• Bachelor of Business – Southern Cross University
• CPA Program Graduate – CPA Australia
• Company Directors Course Diploma – Australian Institute of Company Directors
• Leadership Development Program – University of Melbourne, Melbourne Business School

Affiliations

• Fellow, CPA Australia
• Fellow, Australian Institute of Company Directors

Board Experience

• Director, McLean Care Ltd (2020 – Present)
• Director, Opera Queensland Ltd (2024 – Present)
• Director, Spinal Life Australia Ltd (2024 – Present)
• Director, Anglicare North Coast (2023 – Present)
• Director, Common Ground Queensland Ltd (2015 – 2021)
• Chairman, Queensland Arts Investment Advisory Board (2013 – 2015)
• Director & Chairman, John Paul College Ltd (2004 – 2013)

Key skills and expertise

• Strategic financial leadership
• Governance & risk management
• Organisational change & transformation
• Stakeholder engagement

Appointed in November 2020, Dr Sue Craig is a purpose-driven non-executive director with over 20 years of expertise in healthcare and home care services. She has a deep commitment to improving customer experiences and driving positive societal impact through strategic initiatives. Sue is experienced in delivering business performance optimizations across state and federal government sectors as well as commercial environments. She is skilled in designing future-focused strategies to improve service delivery efficiency, effectiveness, and productivity.

Currently, Sue serves as a Statutory Officer and Member of the NSW Independent Liquor & Gaming Authority. She has also held senior executive roles within the NSW Government, where she was responsible for executing commercial reforms to enhance governance and accountability, particularly in deploying clinical applications and IT infrastructure for the NSW Health system. With a rich background in healthcare, governance, and strategic planning, Sue brings valuable expertise to her role as a director.

Sue is a Fellow and Faculty member of the Australian Institute of Company Directors and a Faculty member at the University of Technology Sydney International School of Business.

Qualifications and expertise

• Diploma of Law – Law Profession Admissions Board via The University of Sydney (in progress)
• AHPRA – Registered Nurse Grade 1 – Registration Number NMW0001166616
• AICD - Fellow, Company Directors – Registration Number 2326312
• AICD - Boardroom Mastery – 2020
• PhD, Business and Health Informatics – Central Queensland University, Australia (2009)
• Lean Six Sigma Black Belt (DMAIC & DFSS) – GE Healthcare, USA (2005)
• PMBOK Project Management Qualification – University of York, Toronto, Canada (2003)
• Bachelor of Social Science (Nursing) – University of Victoria, Victoria, Canada (1997)

Professional experience

• Managing Director – Transformance Group, Sydney, Australia (Sep 2023 – present)
• Member – NSW Independent Liquor & Gaming Authority (2022 – present)
  • Chair, Research & Evaluation Committee
  • Member, Governance, Risk & Audit Committee
• Executive Director, Program Delivery – eHealth NSW, Sydney, Australia (2018 – 2020)
• Non-Executive Director – CCNB, Sydney, Australia (2015 – 2022)
• Divisional Councilor – Australian Institute of Company Directors, Sydney, Australia (2014 – 2023)
• Director, Sector Governance – NSW Dept Premier & Cabinet, Sydney, Australia (2013 – 2015)
• Director / National Lead, Clinical Applications, Advisory – PwC, Sydney, Australia (2010 – 2012)
• Agency Director, Quality, Safety and Risk Management – BC Children’s Hospital, Canada (2007 – 2008)
• Adjunct Professor, Nursing – University of British Columbia, Vancouver, Canada (2006 – 2010)
• Health Systems Planning Advisor – Vancouver Coastal Health, Vancouver, Canada (2005 – 2006)
• Performance Solutions Consultant – GE Healthcare, Toronto, Canada (2003 – 2005)
• Senior Business Analyst – University Health Network, Toronto, Canada (2002 – 2004)
• Registered Nurse – Australia, Canada, and UK (1989 – 2002)

Skills and abilities

• Extensive experience in the health sector across Australia, Canada, and the UK
• Strategy and Business Case Development
• Program and Portfolio Management
• Benefits and Program Evaluation
• Sourcing and Contract Management
• Change Management

Awards and achievements

• Winner of the 2019 NSW Premier’s Award for Customer Experience – ED Patient Experience Pilot
• Winner of the 2015 Australasian Evaluation Society’s Award for Excellence in Evaluation

Sean was appointed to the McLean Care Board in April 2023. Sean is an experienced senior executive having held leadership roles in public, private and not-for-profit sector organisations. 

As the former CEO of Leading Age Services Australia (LASA) Sean played a leadership role in aged care system reform, influencing policy, programs and practice.  Sean is a recognised leader in the aged care sector who speaks with credibility and authority on issues of importance to older Australians and to providers of aged care services. Sean also has over ten years’ experience as a company director in a number of not-for-profit organisations.

Qualifications

• Bachelor of Commerce – Australian National University
• Masters of Business Administration – Melbourne Business School, Melbourne University
• Post Graduate qualifications in Cross Sector Collaboration – Cambridge University

Affiliations

• Adjunct Associate Professor – Health Services Management, School of Medicine & Dentistry, Griffith University
• Director – Australian Aged Care Collaboration (2020 – 2022)
• Member – Ministerial Aged Care Sector Committee (2016 – 2022)
• Member – National Aged Care Alliance (2016 – 2022)

Donna Bonney was appointed to the McLean Care Board in February 2025. She brings extensive experience as a Board Chair, Deputy Chair, and Non-Executive Director across health, community and social services, education, employment, and research sectors. With over 12 years in C-suite executive roles, Donna has led strategic and operational service planning, financial and clinical risk management, business growth, workforce development, and leadership programs. She also has significant experience in government relations, advocacy, and delivering services in regional and remote communities.

Length of Time as a McLean Care Director:
Since February 2025

Qualifications

• Master of Business Administration (Digital) – Monash University (currently completing)
• Master of Nursing (Advanced Clinical Education) – University of New England
• Graduate Certificate in Education (Leadership & Management) – Queensland University of Technology (QUT)
• Bachelor of Nursing (Distinction) – QUT
• Company Directors Course – Australian Institute of Company Directors
• Graduate Certificate in Emergency Nursing – Griffith University
• Advanced Debriefing (Cert) – Institute for Medical Simulation, Boston
• Certificate IV in Training and Assessment – Mater Education
• Certificate IV in Project Management – Mater Education

Affiliations

• Fellow Member, Governance Institute of Australia (FGIA)
• Board Director, Australasian College of Pharmacy (2024 – current)
• Former Board Chair, Jobs Queensland (2018 – 2023)
• Former Deputy Chair, True Relationships and Reproductive Health (2015 – 2022)