Short and long-term care is available at our six facilities located in northern New South Wales and south-east Queensland.
Our homes offer long and short-term residential services, including permanent care, specialised dementia and palliative services, and respite care. We have highly skilled and passionate care teams including 24/7 Registered Nurses, and our Leisure & Lifestyle team are here to make sure you remain strong, active and socially connected.
> Approved by Australian Government to provide aged care services
> Accredited high standard of care
> Award winning, professional, trained staff
> All staff hold current police checks
> Non-profit organisation with no religious affiliation
> Experienced rural and regional provider
> Provide innovative, technological care solutions
Contact My Aged Care at 1800 200 422 to schedule an ACAT evaluation. This assessment will ascertain your requirements and assess your eligibility for financial assistance with care expenses.
Given the potential 2-6 week wait for assessment results, it's advisable to begin compiling a list of preferred residences now.
Understanding the available payment choices and subsidies for residential aged care is crucial.
For those seeking a permanent residence, it's necessary to undergo a financial assessment with Services Australia to gauge the potential contribution required towards accommodation costs.
Choosing the right home can be a big decision. Contact one of our Facility Managers to organise a tour of any of our facilities and to discuss your specific needs.
Once you have found your new home and received your assessment from My Aged Care. Talk to our admissions team about completing an admission application.
When the moment arrives to transition into your new McLean Care residence, we'll collaborate with you and your loved ones to ensure a smooth settling-in process and tailor your home to your preferences.
Our dedicated team will assist you throughout this transition, offering services and activities designed to align with your individual needs, interests, capabilities, and preferences.
The income and assets assessment determines if you are eligible to receive government assistance with your accommodation costs, and if you need to pay a means-tested care fee.
There is a basic daily fee, as well as charges for any additional services that you agree upon. Paying these costs in advance of your stay enables McLean Care to secure your room.
You’ll find detailed information on our pricing at the My Aged Care website.
The Australian Government provides a 100% guarantee on all Refundable Accommodation Deposits.
If you pass away while residing at a McLean Care Residential Care Home, we are required to follow the laws of probate, where the court determines who has authority to collect and distribute your estate. Once we receive official confirmation that probate has been granted, we will refund your deposit—less any fees you agreed to have deducted—within 14 days. The time required for probate to be granted can vary considerably. By law, a Refundable Accommodation Deposit can only be returned to the resident, or their estate. It is not possible for the amount to be paid directly to family members or other parties.
Should you decide to leave your McLean Care Residential Care Home, we will return your Refundable Accommodation Deposit within 14 days of your departure. If you provide at least 14 days’ prior notice, we can return it on the day you leave. In either case, we will refund the full amount less any fees that you agree to have deducted.
Possibly, yes. All aged care providers are required by the government to make a certain proportion of beds available to those with limited financial means. Depending on your assets and income, the government may pay all or part of your aged care expenses.
It can take up to four weeks for the Department of Human Services to process your income and assessment form. In the meantime, McLean Care may be able to provide an interim arrangement.
We understand that the need for care can sometimes be immediate, and in such cases, we may be able to provide an interim arrangement.
No. But if you don’t, you will not be eligible for any government assistance towards your care or accommodation costs. You will have to all pay these expenses yourself, as well as the basic daily fee and any other agreed fees.
No. you can choose from a variety of fee and payments options when entering a care home.
Yes. Your parents can be away for up to 52 nights in any financial year on what’s known as government allocated ‘Social Leave’. To ensure he has the necessary support while he’s gone, we strongly advise that you speak with your McLean Care Facility Manager.
Yes. You will find a Registered Nurse onsite at each McLean Care Residential Care Home.
At McLean Care Residential Care we offer ‘ageing in place’ which means once you have settled into your new home, there should be no need to move out. If your care needs change, we will work with you and your family to make sure you have the support you need to continue to live safely and comfortably.
The majority of McLean Care Residential Care accommodation comprises private single rooms with an ensuite bathroom. Should no private rooms be available when you apply, we may be able to place you on a wait list and offer you shared accommodation in the interim.
Contact My Aged Care on 1800 200 422 or visit their website.
Yes. An ACAT assessment should be top of the to-do list for anyone considering aged care.
It is a review of a person’s lifestyle and care needs to determine their eligibility for home or residential care. Conducted free of charge at the person’s home, it is a conversation with medical professionals, known as an Aged Care Assessment Team (ACAT). This review is often referred to as an ‘ACAT assessment’.
