Telehealth is the utilisation of telecommunication techniques for the purpose of providing telemedicine, medical education, and health education over a distance, to bridge the gap across geographic, time, social and cultural barriers.

Telehealth services use information and communications technologies (ICTs) to deliver health services and transmit health information over both long and short distances. It is about transmitting voice, data, images and information rather than moving care recipients, health professionals or educators. It can encompass diagnosis, treatment, educational and curative aspects of healthcare services.

Video-conferencing is one of the main ways we use telehealth to improve access to healthcare services for our clients who live in regional, rural and remote areas.

Medicare-funded telehealth services are also available to residents of eligible aged-care homes.