Find The Right Energy Plan For You

Given what is happening in the energy market right now, we know that many households are worried about rising energy prices.

Influencing factors driving prices and supply in 2022include the increased wholesale cost of electricity due to:
› Increased coal and gas prices driven by international
demand and the war in Ukraine
› Planned and unplanned generator outages
› Onset of colder weather driving up energy usage
› Extreme weather events affecting supply.

As energy bills increase for many Australians in the second half of 2022, it is important to know what you can do to avoid paying more than necessary. Here are some simple steps you can take to minimise your energy bills.

Know your energy plan
Carefully read any letters or emails from your energy retailer, as they must notify you if they raise your prices.

Make sure you understand your energy plan. The best way to do this is to really have a close look at your bill. You will find basic information about your energy retailer and your plan. You can then contact your energy retailer directly to discuss your plan in detail.

Ask your energy retailer these questions
Asking your retailer these questions will help you gather the information you need to make an informed decision:

1. What kind of contract am I on and when does it expire? It is important to ask this as your current contract may protect you from rising prices.
2. Are my prices going up? And if so, when and by how much?
3. Do you have a better deal for me? Do not be afraid to ask this as you may be pleasantly surprised by the response.

Need help paying your energy bill?
If you are having trouble paying your bill, contact your energy retailer and let them know. They are required to have a financial hardship policy in place.

Find the right energy plan for you
Visit the website link below to compare all the energy retailers.
www.energymadeeasy.gov.au

If you are experiencing any issues with your current provider and are unable to resolve these yourself, contact the Energy & Water Ombudsman in your state
https://www.ewon.com.au/page/making-a-complaint/what-can-i-complain-about