Home and Community Care Services

Most people prefer to live in their own home, and participate in the community, but some people can find this difficult without support. Our care services are flexible, designed in consultation with you, tailored to suit your individual needs, and delivered by experienced, skilled staff. We also provide private-funded services to bridge the gap, keeping you living independently at home, whilst waiting for assessment for subsidised services.

Home Care Package Program

Home Care Packages support older people, who have more complex needs, to live independently in their own homes. We will work with you to provide tailored case management and access to a broad range of ongoing support services and clinical care.

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Private Home Care Services

Our private services are fully tailored to suit you, or your loved one’s specific needs and situation. Our private clients are supported by a 24 hour on call service managed by our internal Care Coordinators, so you have peace of mind knowing support and assistance is only a phone call away.

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Short Term Restorative Care

This 8 week program is designed to help reverse or slow the difficulties you are having with everyday tasks, so that you can retain your independence.

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Your Lifestyle

Supporting you to live a lifestyle of your choice is at the core of our Home and Community Care services offerings. We are here to assist you with keeping on top of your chores around the home, our housekeeping services take the pressure off you, allowing you to focus on what really matters in your life.

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Your Community

Being around your community and activities that connect you with family, friends and interests builds happiness and helps the body and mind. It’s also a great way to make new friends. We can help you stay connected.

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Your Independence

We can assist you with personal and nursing care when some tasks become a little difficult. You may be recovering from illness or surgery, need assistance with medication, or require help with mobility around the house.

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Your Home

Your home is your castle. We respect your need to feel safe and supported in your own home.

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Your Wellness

Being around your community and activities that connect you with family, friends and interests is fulfilling and helps the body and mind.

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Your Health

Partnering with you to care for your health is at the core of what we want to do for you. We have a team of qualified and professional clinical staff that will work with you to develop a care plan that incorporates your goals.

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Veterans’ Home Care

Veterans’ Home Care is designed to assist entitled individuals who need a small amount of practical help to continue living independently in their own home. Services can include domestic assistance, personal care, respite care, and safety-related home and garden maintenance.

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Commonwealth Home Support Program

The Commonwealth Home Support Program provides entry-level support to assist older people manage everyday activities at home. Services can include domestic assistance, social support and respite care, as well as health and therapy services.

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Frequently Asked Questions

Personal care assistance:
Help with bathing or showering, dressing and undressing, hair care and going to the toilet

Domestic assistance:
Household jobs like cleaning, clothes washing and ironing

Nutrition, hydration, meal preparation and diet:
Preparation of nutritious meals or we can make you a meal and provide assistance with feeding

Social support and transport:
Taking you shopping, to community based activities or to your GP or just providing you with company for a chat

Nursing care:
Our qualified nurse will come to you to dress your wound or provide continence advice

Mobility and dexterity:
Assistance to purchase and use walking aids and mechanical lifters

Assistive technology:
Assistance to stay safe by using safety aids such as alarms, ramps and support rails

Home maintenance:
Minor general repairs and care of your house or garden, for example, changing light bulbs or replacing tap washers Home modification: Minor installation of safety aids such as alarms, ramps and support rails in your home

The cost of aged care services depends on your situation, including the type of services you need and your financial situation. It is expected that you will contribute towards the cost of the services you receive, if you can afford to do so, either per hour or per day depending on your service. The Australian Government subsidises Home Care services, and we will work with you to ensure that you can access the support you need.

To find out if you are eligible for Government subsided Home Care services, you will need to contact My Aged Care on 1800 200 422 who will arrange for a FREE assessment to find out what kind of help you may need, and the services that are best for you. McLean Care’s® highly qualified and experienced staff are also able to support you through this process and can be contacted on 1300 791 660. (Have your Medicare card available for identification purposes.)

Contact McLean Care® to speak to one of their skilled and experienced staff members on 1300 791 660.

It is a review of a person’s lifestyle and care needs to determine their eligibility for home or residential care. Conducted free of charge at the person’s home, it is a conversation with medical professionals, known as an Aged Care Assessment Team (ACAT). This review is often referred to as an ‘ACAT assessment’.

Yes. An ACAT assessment should be top of the to-do list for anyone considering aged care.

Contact My Aged Care on 6800 700 477 or visit their website.